FAQs

One Place With All the Answers

Welcome to our Help Center. As part of our ongoing commitment to customer satisfaction, we have put together a list of previously asked questions for your convenience. Take a moment to read the questions and answers. If you have additional questions, or don't see what you need, contact us!

How is Tasha Flowers different from other florists?

Great question. First thing you should know is that we are led by a certified floral designer who has not only received her accreditation, but has also been an instructor to others. We are also a team of professionals skilled at their respective levels of work. No one here just jumped in. Everyone at Tasha Flowers has been fully vetted to make sure their years of experience matches their skill level.

Can Tasha Flowers special order rare or exotic flowers?

Yes! With good planning, we can special order just about anything that's available for purchase. So as soon as you know what you would like to have, give us a ring and we'll see if there's time to order it in time for your event. If we don't have time, let's talk about your second choice, maybe it's grown stateside or closer to stateside.

Additional Questions

Q| Where is Tasha Flowers?

A| We are currently an online business, but we are physically located in Baltimore, MD.

 
Q| What is Tasha Flowers' phone number?

A| Contact us at ☎ 667-312-2122

Q| How do I contact you via email? 

A| You may contact us via email by clicking here Email Us.

Q| What are your business hours?

A| We are open:  Monday thru Friday 9:00AM - 5:00PM EST.

Q| Are you open on Holidays?

A| We take time off on holidays to spend it with our families.

Q| What payment options do you offer at checkout?

A| We offer all major credit card payment options, Visa, MasterCard, Discover, and Amex at checkout on our website. 

Q| What is a Designer's Choice floral arrangement?

A| A Designer's Choice arrangement is when the floral designer hand selects the color scheme (when one is not provided), the floral varieties, the style, and the container based on the time of the season.
 

Q| Will my flower arrangement look exactly like the product picture? 

A| Because floral design is an artistic expression of the designer, and due to the nature, seasonality, and regional availability of flowers - it is sometimes necessary to make substitutions of equal or greater value. Thus, no two designs will look exactly the same. However, we will make every effort to maintain the "look and feel" of the arrangement.
 

Q| What areas do you deliver flowers to?

A| For End of Life Events, we deliver to many surrounding communities in Baltimore City, Baltimore County and Howard County. For all other events, we happily and easily service all parts of Maryland, D.C., Virginia, and the East Coast. We can even travel nationwide. Call us to discuss.
 

Q| Do you deliver flowers to funeral homes? If so, what information is needed?

A| When placing your flower order for a funeral service, please provide us with the name of the deceased, the name of the funeral home, plus the date & time of the viewing.

Order Sympathy and Funeral Flowers.
 

Q| What if I want to cancel my order?

A| To request a cancellation, call us at ☎ 667-312-2122. 
 

Q| Is the information I provide during checkout kept private and secure?

A| Yes, all of our websites are fully secure and SSL Certified ( Secure Socket Layer) so you can shop with confidence.
 

Q| Where can I see your Customer Care Policy?

A| You may read our Customer Service Policy by clicking Customer Care.
 

Q| I'm ready to plan my event which page do you recommend I start at?

A| Good deal! We recommend you start on our Home Page and browse from there.
 

Still have questions? Contact Us.